Appointments with Clocktower Therapy Providers
Therapy Sessions by Appointment
We see patients by appointment only. This allows us to work as efficiently as possible and reduce your waiting time. We will make every effort to honor your appointment time because we recognize the value of your time. Please try to understand, however, that emergencies do arise which may cause occasional unforeseen delays. We appreciate your patience during these times.
Schedule an Appointment
To schedule an appointment, call, 217-793-0680. Our receptionist will ask you a few questions before scheduling your appointment. After your initial appointment, the receptionist may periodically ask for updates to your personal and insurance information to ensure that our records are kept accurate and up-to-date.
Appointment Cancellations
If you cannot keep your appointment, we require that you notify us 24 hours in advance during business hours. Advance notice allows us to provide this time to other clients in need. Failure to notify us will result in your being charged the full session rate. This charge may be waived in the case of severe illness or unforseen emergency.
Child Care & Supervision
We are unable to provide supervision for minor children during your appointment. Please make other arrangements for your children.
Questions
If you have any questions regarding your appointment or what to bring with you, please feel free to call the office at 217-793-0680.
Emergencies
Our answering service will answer calls for urgent or emergent issues only.
